Refund & Cancellation Policy

Refund & Cancellation Policy

Thank you for shopping at Chandrakalm Rental Jewellery. We appreciate the trust you have placed in us and are committed to providing you with a delightful shopping experience. Please read the following policy carefully to understand your rights and obligations when using our services.

Cancellation Policy:

• Orders can be canceled within 24 hours of placement. Please contact us at +91- 775-6051-197 or email us at thechandrakalm@gmail.com with your cancellation request.

Refund Policy:

• Refunds will be issued in the following cases:
  • If an order is canceled within 24 hours of placement.
  • In case of damage during transit, we offer a refund or exchange. To initiate a refund or exchange, please provide a 360-degree video of unboxing within 48 hours of receiving the product.
• Refunds will be processed within 7 business days after the returned item is received and inspected.

Exchange Policy:

• We offer exchanges only in cases of damage during transit. To initiate an exchange, please provide a 360-degree video of unboxing within 48 hours of receiving the damaged product.

Contact Us:

If you have any questions about our Refund & Cancellation Policy, please contact us:

• Phone: 7756051197
• Email: thechandrakalm@gmail.com
• Business Address: Chandrakalm Rental Jewellery, Hingne Budrukh, Karve Nagar, Plot No. 106, Pune, Maharashtra, India - 411052

Disclaimer:

• Chandrakalm reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By continuing to use our services, you agree to abide by the terms and conditions outlined in this policy.